Our Policies

Sustainability Policy

Last Update On segunda-feira, 3 de março de 2025 00:00:00

Introduction

The growing digitalization of business and the reliance on information technologies pose challenges not only for information security but also for sustainability. Aligned with the principles of ISO 27001:2022, this Policy aims to integrate sustainable practices into information security management, ensuring business continuity in a responsible and efficient manner.

Our commitment to sustainability includes adopting practices that minimize environmental impacts, promote energy efficiency, encourage the responsible use of resources, and ensure compliance with applicable laws and regulations. In addition, we aim to strengthen the awareness of employees and partners about the importance of sustainability in information security, contributing to a more resilient and sustainable digital environment.

This policy establishes guidelines for implementing sustainable initiatives in our processes, ensuring that information security is aligned with the principles of environmental, social, and governance (ESG) responsibility.

Objective

Reaffirm Dengine Informática's commitment, as a technology and services company, to sustainable development by establishing guidelines for incorporating social, environmental, and governance aspects into its business.

Scope

All directors and employees of Dengine Informática.

Concepts and Acronyms

  • Sustainable Development: It is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.

  • Private Social Investment: Private social investment is the voluntary transfer of private resources in a planned, monitored, and systematic way to social, environmental, and cultural projects of public interest.

  • Stakeholders: These are all relevant stakeholders with interests pertinent to the company, or individuals or entities that assume some kind of direct or indirect risk in relation to the company. These include: shareholders, investors, employees, society, customers, suppliers, creditors, governments, regulatory bodies, competitors, the press, users of payment methods, and non-governmental organizations.

Responsibilities

  • Administrators and Employees: Observe and ensure compliance with this Policy and, when necessary, contact Management for consultation on situations involving conflict with this Policy or in the event of situations described herein.

  • Administrators (Management): They are responsible for proposing updates to this Policy regarding internal and external stakeholders, seeking alignment with best market practices.

Responsibility in the Value Chain

  • Dengine Informática encourages transparency and dialogue throughout its value chain.

  • The value chain is encouraged to promote good socio-environmental and governance practices, especially in relationships established with Dengine Informática.

  • The protection and promotion of human rights and fundamental freedoms must be respected and implemented in the value chain.

  • Dengine Informática will prioritize suppliers who are engaged and practice socio-environmental responsibility, thus complying with the principles set out in this document.

  • Partnerships, support, and cooperation with government entities, NGOs, and social actors are carried out to develop and promote socio-environmental responsibility actions in various segments of civil society.

Guidelines

Ethics in All Relationships

  • Ethics is a core value of Dengine Informática and must be a premise for relationships with all stakeholders.

  • The precepts of ethical conduct are established in the Code of Ethical Conduct and define the desired behaviors of employees.

Combating Corruption

  • Dengine Informática does not tolerate any form of corruption in business and seeks the same commitment in its value chain.

  • Dengine Informática maintains and promotes an ethical and transparent stance at all levels of its activities and business relationships, rejecting and combating any form of illegality, such as corruption or bribery.

  • It is the role of employees, suppliers, or customers to contribute to a corruption-free environment. Any signs of corruption must be anonymously reported to the Whistleblowing channels.

  • Disciplinary and/or legal measures are taken in case of non-compliance with these guidelines, both internally and within the supply chain.

  • The relationship of any company representative with public authorities follows the precepts of this Policy and is governed by a specific regulation.

Social Responsibility and Respect for Human Rights

  • Dengine Informática is committed to promoting and protecting human rights and fundamental freedoms in all its business relationships.

  • The company's relationships with stakeholders are based on its values, acting ethically, transparently, and responsibly, promoting the appreciation of diversity, aiming to combat discrimination in any form – by gender, color, race, language, ethnicity, disability, sexual orientation, financial condition, religion, national or social origin, marital status, political opinion, age, or any other personal characteristic.

  • Dengine Informática defends fundamental rights in labor relations and repudiates the exploitation of people, especially children and adolescents, respecting Brazilian legislation and international standards, such as the Universal Declaration of Human Rights and the Guiding Principles on Business and Human Rights.

  • Dengine Informática does not condone the sexual exploitation of minors in its value chain, nor does it accept the use of its products/services by customers who may exploit this activity.

  • Dengine Informática respects privacy and ensures freedom of opinion and expression for its employees, customers, suppliers, and all others involved in its business relationships, establishing internal structures and procedures aimed at protecting these rights.

Legal Competition

Dengine Informática respects its competitors and believes that fair competition contributes to market improvement. In this regard, Dengine Informática has a Competition Policy in force, aimed at establishing guidelines for preventing violations against the economic order, both in the context of contacts between competitors and concerning Dengine Informática's commercial practices.

Social Investments

  • Dengine Informática seeks to contribute to discussions on agendas for sustainable development and participates in debates for local development.

  • Dengine Informática contributes to society's development by voluntarily providing resources to projects and/or initiatives that promote the transformation of the reality of the audiences served.

  • Projects from social organizations aligned with Dengine Informática's areas of activity are prioritized, as well as initiatives linked to public agendas.

  • With the aim of democratizing access for these social organizations to Dengine Informática's support, the Company maintains structured channels for receiving projects, adopting clear criteria for their selection, monitoring their execution and results, as well as auditing the proper use of the granted resources.

Volunteering

Dengine Informática encourages volunteering through actions that support employee involvement in activities within the community where it operates.

Efficient Management of Natural Resources and Reduction of Environmental Impacts

  • The development and performance of Dengine Informática's economic activities comply with legal requirements (current legislation) and other applicable requirements regarding environmental issues.

  • Dengine Informática seeks to implement the best environmental management practices to mitigate potential environmental impacts resulting from its operations, products, and services, pursuing continuous improvement of its processes, such as the asset lifecycle, highlighting the controlled and certified disposal flow according to POP-SI005 Logical Asset Disposal;

  • Natural resources are used responsibly and sustainably, with internal measures adopted to rationalize the use of non-renewable resources, prioritizing and encouraging water and energy efficiency, material reuse, and proper treatment of waste and disposable materials.

  • Dengine Informática encourages environmental preservation through technological innovation and seeks biodiversity conservation, ensuring that socio-environmental aspects are identified and monitored during the development cycle of activities, products, and services to prevent significant impacts resulting from its operations, using ecosystem services sustainably.

  • Employees are made aware and trained, and service providers are guided on socio-environmental issues, reinforcing the concepts of citizenship and sustainable development.

Sustainability Governance

To incorporate sustainability into its decision-making processes, Dengine Informática adopts a governance model compatible with its activities, in which all sustainability-related issues are previously reviewed by the Board of Directors.

Disclosure

Relevant information on possible occurrences and social and environmental actions carried out by Dengine Informática will be disclosed through the Sustainability Report and made available to interested parties.

Management of Consequences

Employees, suppliers, or other stakeholders who observe any deviations from the guidelines of this Policy may report the fact to Management through the portal https://scorb.atlassian.net/servicedesk/customer/portal/3, with or without identifying themselves. Internally, non-compliance with the guidelines of this Policy leads to the application of accountability measures for those responsible, according to the severity of the non-compliance.

Review

It is the responsibility of Dengine Informática's Management to amend this Policy whenever necessary, with an annual review established according to the ISMS calendar. This Policy takes effect on the date of its approval by Management and revokes any contrary rules and procedures.

Complementary Documentation

  • United Nations Global Compact https://unglobalcompact.org/
  • Universal Declaration of Human Rights
  • Guiding Principles on Business and Human Rights
  • International Bill of Human Rights
  • Brazilian GHG Protocol Program
  • Code of Ethical Conduct
  • Anti-Corruption Policy
  • Other policies and internal regulations constantly improved, approved by the competent authorities, and made available to all employees.